Effective Date: September 2, 2025
At Addiction Counseling by Jackie, your trust means everything. We know that reaching out for help is a big step, and we want you to feel safe and respected every time you connect with us. This Privacy Policy explains, in simple terms, how we handle your information and protect your privacy.
1. The Information You Share With Us
When you reach out, you may choose to share things like:
- Basic details (your name, email, or phone number).
- What you’re looking for (questions about services, scheduling, or support).
- Health or personal information (only if you decide to share it).
- Website information (like your IP address or which pages you visit, collected automatically to help us keep the site secure and useful).
You are always in control of how much you choose to share.
2. How We Use Your Information
We only use your information to:
- Respond to your questions and set up appointments.
- Provide the counseling support you’re looking for.
- Keep our website working smoothly and safely.
- Meet professional and legal requirements.
We never sell or trade your information.
3. Confidentiality & Your Privacy
Everything you share with Jackie in counseling is kept confidential. Your privacy is protected by professional ethics and, when applicable, HIPAA (Health Insurance Portability and Accountability Act).
There are only a few rare situations where information may need to be shared by law, such as:
- If there is an immediate risk of harm to you or someone else.
- If abuse or neglect must be reported.
- If a court requires disclosure.
Otherwise, your information stays private, always.
4. Cookies & Website Use
Like most websites, ours may use cookies to understand how people use the site and to make it easier to navigate. You can adjust your browser settings to limit or block cookies if you prefer.
5. Keeping Your Information Safe
We use secure systems and practices to protect your information. While no method is 100% perfect, we work hard to keep your data safe and private.
6. Links to Other Websites
Sometimes our site may link to outside resources. Please know that once you leave our site, we can’t control how other websites handle your information.
7. Your Choices & Rights
You always have the right to:
- Ask what information we have about you.
- Request changes or corrections.
- Ask us to delete information if it’s no longer needed.
Just reach out — we’ll be happy to help.
8. For Parents & Teens
Our services are meant for adults (18+). We do not knowingly collect information from children. If you’re a parent and believe your child has shared information, let us know so we can remove it.
9. Updates to This Policy
From time to time, we may update this Privacy Policy to make sure it stays clear and accurate. The most current version will always be here on our website.
10. Reach Out Anytime
If you have questions or worries about privacy, please contact us:
Addiction Counseling by Jackie
Email: jackie@addictioncounselingbyjackie.com
Phone: (423) 599-2597
You deserve to feel safe and supported. We are here for you.